Our Mission and Values
The mission of the IUB Facility Operations is to operate and maintain a high-quality physical environment to enhance student learning, faculty teaching and research. We serve other non-academic departments, and we support the University's service to the community and citizens of Indiana.
We are a service organization dedicated to the success and satisfaction of IUB faculty, staff, students and campus visitors. Our responsibilities include: maintenance, operation and improvement of buildings, grounds and utility systems; custodial care; and engineering support.
Our staff members are our most valuable asset. Each individual is a team member who contributes to the decision-making process. We seek creative and innovative solutions to meet our customers' needs. We set high service standards, and we reward superior effort and results. We promote the personal growth of our staff through education and training.
Our goal is to provide reliable and timely service at a competitive cost. We use proven technology to increase our capabilities. We solicit feedback to help determine the quality of our services. We maintain a safe campus environment, and we attempt to exceed governmental regulations. We conduct planning activities to achieve the most desirable future for our customers and our organization.